RING TELECOM
The Professional Services Your Company Needs Without The Big Price! At Ring Telecom, We do Business With People, For People!
Satisfaction Guarantee
Multi Language
Professional Staff
Performance, Quality and Reliability
RING TELECOM
Ring Telecom is a globally recognized telecommunications powerhouse with a solid reputation for providing industry-leading Voice over Internet Protocol (VoIP) solutions. With our operational base located in Tirana, Albania, and a strategic headquarters stationed in the bustling city of New York, U.S.A., we proudly offer an international standard of service that ensures seamless connectivity and optimal business operation for our esteemed clientele across the globe. At Ring Telecom, we firmly believe that investment is the key to growth and sustainability. We continually invest in resources and operational enhancements, with a strong emphasis on the training and professionalism of our personnel.
We have cultivated an environment that promotes expertise and passion for excellent service delivery, resulting in a team that is adept at achieving established goals and exceeding client expectations. At Ring Telecom, we're more than just a telecommunications company; we're a trusted partner in your journey towards growth and success. Our commitment to excellence and drive for continuous innovation have put us on the map as a reliable VoIP service provider.
With Ring Telecom, you're choosing a global leader that offers a synergy of technology, experience, and unrivaled dedication to customer satisfaction.
WE ARE HERE FOR YOU!
OUR FACILITIES ARE YOUR FACILITIES
Ring Telecom has offices located in Tirana, Albania, and headquarters in New York, U.S.A., equipped with the latest Voice over Internet Protocol (VoIP) systems, cutting-edge hardware and software, redundant generators, internet service providers, and enterprise-grade network infrastructure.
OPERATIONAL CAPACITY
In order to meet the established goals, the ability to operate is maintained by ongoing investments in tools and resources, particularly in the professionalism and training of its staff.
ASSET TRANSACTIONS
The guarantee of our success lies in the most advanced technologies, human resources, and an experience of 10 years on the local and international markets.
10+ Years of Experience in BPO Services
What Services We Offer For You!
The outbound call center service offers your company a team of well-trained agents to initiate calls to current or potential customers.
TELEMARKETING & TELESALES
The telemarketing and telesales outbound services imply direct phone contact between the agent and the customer or prospect in order to promote the products or services and finalize the sale.
CUSTOMER CARE
The customer care service refers to our inbound team, which implies receiving calls and supporting customers for one of our partners. The process includes direct phone and e-mail contact, daily reports, and problem solving through our qualified staff.
DISPATCHING AND PAPERWORK FOLLOW UP
These services, combined, were created to support one of our biggest customers in the logistics industry. Our agents are engaged in a process that starts with dispatching for our customers and finalizing up to paperwork preparation, back office, and payment follow-up.
LOYALTY & RETENTION
In order to sustain current relationships with customers over time, loyalty and ongoing service entail reaching out to them proactively. Any business that wants to stay in business must prioritize keeping its current clientele because it is far less expensive to personalize the relationship with them than it is to get new ones.
Inbound and Outbound Services in Albania
At Ring Telecom, we offer specialized inbound and outbound sales services. Located in Tirana, Albania, our commitment is to bridge the gap between businesses and their customers, ensuring seamless communication and driving results.
Let us be the voice that amplifies your brand’s reach and maximizes your sales potential.
Why Ring Telecom?
By choosing Ring Telecom, clients can benefit from our experience, technology, cost-effectiveness, and adaptability to meet their call center and BPO needs effectively and efficiently.
- Proven Expertise: Ring Telecom has a track record of excellence in the call center and BPO industries. Our team is highly experienced and trained to provide top-notch customer support and business process outsourcing services. We have a history of delivering results for clients across various industries, showcasing our expertise and commitment to quality.
- Cutting-Edge Technology: We invest in the latest technology and infrastructure to deliver efficient and effective solutions to our clients. Our state-of-the-art call center software, data security measures, and communication tools enable us to streamline processes, enhance productivity, and provide clients with real-time insights and reporting.
- Cost-Effective Solutions: At Ring Telecom, we understand the importance of cost efficiency. We offer competitive pricing models that allow clients to save significantly compared to maintaining in-house call centers or BPO operations. Our flexible pricing structures can be tailored to meet the unique needs and budget constraints of each client.
- Tailored Solutions: Ring Telecom recognizes that every client’s needs are unique. We work closely with our clients to understand their specific requirements and tailor our services accordingly. Whether it’s customer support, technical support, outbound sales, or any other BPO service, we customize our solutions to meet the individual needs of each client.
Our Top Managers
Enxhi Sula Back Office Manager
Armando Xhaferi CEO
Saimira Haderi General Campaign Manager
Klejdia Likaj Human Resources
10+ Years of Experience in BPO Management!
Contact Us Now
Unlock exceptional service and cost-effective solutions. Request your free quote today and discover the advantages of partnering with Ring Telecom for your call center and BPO needs. Let’s achieve success together!