We are here for you
Ring Telecom offices located in Tirana-Albania and headquarters in New York – U.S.A., equipped with the latest Voice over Internet Protocol (VoIP) systems, cutting-edge hardware and software, redundant generators, internet service providers and enterprise-grade network infrastructure.
The operational capacity is sustained by the constant investments in means and resources, especially on the training and professionalism of its personnel, in order to achieve the established goals.
The guarantee of our success lays in the most advanced technologies, human resources and an experience of 5 years on the local and the international market
What Services We Offer For You
The outbound call center service offers your company a team of well trained agents
to initiate calls towards current or potential customers.
TELEMARKETING & TELESALES
The Telemarketing and Telesales outbound services implies direct phone contact between the agent and customer or prospect, in order to promote the products or services, and finalizing the sale.
PAYMENT REMINDER
The payment reminder service was created and developed to assure the payment flow constancy by decreasing the customers’ late payments. Our agents contact the customers that are late with the bill payments and negotiate new deadlines, pursuing the recovery of the whole amount, in the shortest period of time.
TELEPHONE SURVEYS
With the aid of the Survey service, you can periodically find out information from existing customers or prospects, based on which you can conduct complex analysis to help your customers satisfaction level.
LOYALTY & RETENTION
The Loyalty & Retention service implies proactively contacting the company’s customers, in order to maintain the existent relations in the long term. The costs for personalizing the relationship with the existing customers are significantly lower than attracting new ones, and this is the reason why retaining the existing customers is a priority for any company
Explore Our Gallery
Staff
Costumer Base
USA States
Year Experience
Experience In BPO Management
With Ring Telecom team of experienced business process outsourcing (BPO) management, skilled agents, and state-of-the-art technology, you can shift your back-office operations to our outsourcing center. Get accuracy and speed at a fraction of what you are currently spending. Our highly trained, college-educated agents can perform a range of office tasks to support your business.
Our Awesome Consultants
Ring Telecom sales and telemarketing teams will help your business grow.
Our telemarketing agents have the experience to make your outbound sales and telemarketing campaign a success.
Janis Kryekurti
Program Coordinator
Sokol Kupi
Founder
Armando Max Xhaferi
Sales Manager
Ani Kallembi
Chief of TechnologyREQUEST A CALLBACK
What Our Client Says
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