[Trusted by 5K+ businesses]
Staff
[About Us]

We are here for you

Ring Telecom offices located in Tirana-Albania and headquarters in New York – U.S.A., equipped with the latest Voice over Internet Protocol (VoIP) systems, cutting-edge hardware and software, redundant generators, internet service providers and enterprise-grade network infrastructure.

The operational capacity is sustained by the constant investments in means and resources, especially on the training and professionalism of its personnel, in order to achieve the established goals.

The guarantee of our success lays in the most advanced technologies, human resources and an experience of 5 years on the local and the international market

[Services]

What Services We Offer For You

The outbound call center service offers your company a team of well trained agents
to initiate calls towards current or potential customers.

TELEMARKETING & TELESALES

The Telemarketing and Telesales outbound services implies direct phone contact between the agent and customer or prospect, in order to promote the products or services, and finalizing the sale.

PAYMENT REMINDER

The payment reminder service was created and developed to assure the payment flow constancy by decreasing the customers’ late payments. Our agents contact the customers that are late with the bill payments and negotiate new deadlines, pursuing the recovery of the whole amount, in the shortest period of time.

TELEPHONE SURVEYS

With the aid of the Survey service, you can periodically find out information from existing customers or prospects, based on which you can conduct complex analysis to help your customers satisfaction level.

LOYALTY & RETENTION

The Loyalty & Retention service implies proactively contacting the company’s customers, in order to maintain the existent relations in the long term. The costs for personalizing the relationship with the existing customers are significantly lower than attracting new ones, and this is the reason why retaining the existing customers is a priority for any company

40 +

Staff

5 K

Costumer Base

50

USA States

5

Year Experience

[Since 2015]

Experience In BPO Management

With Ring Telecom team of experienced business process outsourcing (BPO) management, skilled agents, and state-of-the-art technology, you can shift your back-office operations to our outsourcing center. Get accuracy and speed at a fraction of what you are currently spending. Our highly trained, college-educated agents can perform a range of office tasks to support your business.

[TEAM]

Our Awesome Consultants

Ring Telecom sales and telemarketing teams will help your business grow.
Our telemarketing agents have the experience to make your outbound sales and telemarketing campaign a success.

REQUEST A CALLBACK

[Testimonials]

What Our Client Says

  • Client Image

    Great experience and welcoming staff. I have worked there for 6 months and I learned a lot regarding sales

    • Fiona Plaku
    • Employee
  • Client Image

    Small staff and environment. Perfect place for a part time job option

    • Ismail Brahimi
    • Employee
  • Client Image

    They contacted me for offering business solutions for internet packages. I checked online on them and seems to be a third party. I signed up for Spectrum with them and the process went smoothly

    • Stephanie Ruiz
    • Customer
  • Client Image

    I was called a month ago from one of the agents working there. They were selling Spectrum packages for business. He advised me what would work best for what I was currently doing at my business

    • John
    • Customer
[Contact]

Get In Touch

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